New Orleans Senior AdvisorChateau Living Center is a 215-bed Medicare- and Medicaid-certified nursing home at 716 Village Road in Kenner, Jefferson Parish, holding Louisiana Department of Health nursing home license #959. CMS gives Chateau Living Center an overall rating of 1 out of 5 stars, based on CMS Care Compare data as of October 1, 2026.
What is Chateau Living Center's CMS Care Compare rating?
CMS gives Chateau Living Center an overall rating of 1 out of 5 stars; its health inspection rating is 1, staffing 1 and quality measures 2, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 1 of 5 |
| Health inspection rating (CMS) | 1 of 5 |
| Staffing rating (CMS) | 1 of 5 |
| Quality measures rating (CMS) | 2 of 5 |
| Certified beds / average residents per day | 215 / 174.1 |
| Ownership type (CMS) | For profit - Limited Liability company |
| Operator chain (CMS) | Plantation Management Company (16 facilities nationally) |
| First certified for Medicare/Medicaid | January 28, 1985 |
| Louisiana license (LDH) | #959, Licensed through 06/30/2027 |
| First licensed by Louisiana | November 12, 1984 |
| Administrator on the license | Heather Mocklin |
On an average day it cares for about 174 residents, roughly 81% of its certified beds (above the 78% median across New Orleans-area nursing homes).
How did Chateau Living Center do on its latest inspections?
June 29, 2026 is the date of Chateau Living Center's latest standard health inspection in CMS's data, and that cycle produced 7 cited deficiencies: 4 standard-survey and 4 complaint-related.
The prior rating cycle, with its standard survey on July 23, 2025, recorded 34 deficiencies. Infection-control inspections produced 0 citations. Across New Orleans-area nursing homes the median latest-cycle count is 5, so Chateau Living Center sits above the local middle.
CMS reports 1 fine totaling $93,873 and 0 payment denials in its three-year penalty window.
What do staffing and turnover look like at Chateau Living Center?
CMS's staffing data credits Chateau Living Center with 2.99 nurse hours per resident day, lower than the New Orleans-area median of 3.83; RN time is 0.12 hours per resident day, lower than the New Orleans-area median of 0.24.
Weekend total nurse staffing runs 2.65 hours per resident per day. Total nursing-staff turnover is 45.6% (about the same as the New Orleans-area median of 46.4%). 1 administrator has left in the CMS measurement period.
What are the alternatives to Chateau Living Center nearby?
With 215 certified beds it is larger than the Jefferson Parish median of 170 certified beds; the closest other certified nursing home is Waldon Health Care Center in Kenner, about 2.0 miles away in a straight line, rated 1 of 5 by CMS.
| Facility | Miles away | Licensed capacity | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Waldon Health Care Center 2401 Idaho Street, 70062 | 2.0 | 205 | 1 of 5 | January 14, 2026 | 4 |
| Metairie Health Care Center 6401 Riverside Drive, 70003 | 2.8 | 202 | 1 of 5 | December 17, 2025 | 6 |
| East Jefferson General Hospital - SNF 4200 Houma Blvd., 70002 | 4.6 | 49 | 5 of 5 | February 25, 2026 | 3 |
| Colonial Oaks Living Center 4312 Ithaca Street, 70006 | 4.7 | 110 | 2 of 5 | May 5, 2026 | 4 |
| John A. Stassi II Community Care Center 5200 Blair Drive, 70001 | 5.3 | 124 | 4 of 5 | December 3, 2025 | 7 |
Where is Chateau Living Center and what else is on its campus?
Chateau Living Center sits in Kenner, Jefferson Parish; the nearest acute-care hospital on LDH's licensed roster is Ochsner Medical Center-Kenner, about 0.3 miles away by straight line.
The next closest is East Jefferson General Hospital at about 4.0 miles; distances use ZIP or CMS coordinates, not drive times.
Jefferson Parish straddles the river, with the East Bank behind the lakefront levees and the West Bank closer to the coastal marsh, so evacuation calls can differ between the two banks; federal rules require every certified nursing home to keep an emergency plan with evacuation and shelter-in-place procedures and an emergency power plan, so ask where residents went during the last evacuation.
What questions does Chateau Living Center's record raise?
Use the CMS numbers to steer the tour: ask to see the plan of correction for the 7 deficiencies cited on June 29, 2026, and what changed afterward.
- Turnover of 45.6% is at or below the local median; ask who the long-tenured charge nurses are on nights.
- Ask what the $93,873 in CMS fines were for and whether the issue has been resolved.
- At about 81% occupancy, ask which units have openings and why.
- CMS records a resident council here; ask when it meets and whether families can attend.
- If Louisiana Medicaid will pay eventually, confirm Chateau Living Center accepts Medicaid for long-term stays, and how the $45 monthly Personal Care Needs Allowance is handled.
